UPDATE: Here’s a story with updated information on bookings and flights: At Alaska Airlines, flight reductions coming as COVID-19 causes passengers to rebook or cancel
Alaska Airlines will allow passengers to change or cancel bookings without penalty for the next two weeks in response to travel concerns from coronavirus.
The company announced that until March 12, any passenger can change or cancel a flight reservation and receive a full travel credit good for up to one year.
“We will suspend change and cancellation fees for new ticket purchases for our guests who later decide not to travel because of concerns related to the coronavirus. This applies to travel through June 1, 2020,” the company wrote.
According to the press release, passengers will still have to pay any difference between fares for rebooked trips.
The temporary policy applies to all fare levels.
Asked whether Alaska Airlines will consider expanding the policy beyond March 12, spokesman Tim Thompson said the company will continue to monitor the situation.