NTSB wants FAA to mandate inspections of popular Alaska bush plane after Washington crash kills 10

an Otter floatplane
Tourists board a Wings Airways DeHavilland DHC-3 Otter in May 2022. A similar plane operated by a Washington carrier crashed into Puget Sound in September 2022, killing all 10 aboard (Eric Stone/KRBD)

Aviation safety investigators are calling on operators of a popular Alaska bush plane to take them out of service until they can be inspected, after an Otter floatplane crashed in Washington state last month.

The National Transportation Safety Board says a key component appears to have failed before the crash, and the agency is calling on U.S. and Canadian regulators to require operators to inspect their planes before their next flight.

The de Havilland Canada DHC-3 Otter is a staple of Alaska aviation. The aircraft are prized for their ability to take off and land in short distances and frequently serve as island-hopping floatplanes and backcountry bush planes.

But after an Otter nosedived into Puget Sound in September, killing all 10 people aboard, the NTSB is calling on air carriers to take a close look at a part called the horizontal stabilizer actuator, also known as the trim jack. It’s part of the pitch trim control system, which adjusts the horizontal portion of the plane’s tail.

a graphic of an Otter plane stabilizer
A figure showing the location and function of the horizontal stabilizer actuator. (Viking Air Limited via NTSB)

Investigators said in an update issued Monday that based on the wreckage of last month’s crash, the actuator appears to have come unscrewed before the plane crashed into the water.

NTSB Chair Jennifer Homendy says that could lead a plane to nosedive — just as witnesses reported.

“Because of the separation, there would be a loss of control of pitch. The pilot would not be able to control the up-or-down movements of the plane,” Homendy said in an interview on Thursday.

So the NTSB is calling on operators to make sure a lock ring that prevents the actuator from coming unscrewed is properly installed. 

“We have issued an urgent safety recommendation to the Federal Aviation Administration and to Transport Canada to require all operators of the Otters to conduct a one time inspection to ensure the safety of the planes,” she said.

The NTSB can’t order the planes to be grounded — it’s an investigator, not a regulator. That power rests with the FAA.

In a statement, the FAA said it is contacting Otter operators in the U.S. to ensure they’re acting on a service letter issued by the aircraft’s Canadian certificate holder, Viking Air Limited. But the FAA is not mandating the inspections – at least, not yet. The federal agency said Wednesday that it may take additional action based on the response of its Canadian counterpart.

Transport Canada said in a statement Thursday that it was looking into the NTSB’s recommendation.

“The department’s aviation safety experts are reviewing the United States National Transportation Safety Board recommendation carefully and will not hesitate to take immediate actions regarding the aircraft to ensure public safety,” Senior Communications Advisor Sau Sau Liu said in an email.

a photo of a crashed Otter plane's stabilizer components
The horizontal stabilizer actuator clamp nut and upper end of the barrel section as found in the wreckage of an Otter that crashed into Washington’s Puget Sound in September 2022. (NTSB)

Homendy says the NTSB wants the regulators to send a stronger message. 

“We are concerned that the service letter that Viking Air put out is advisory. It’s not mandatory,” she said. “We want to make sure that all the operators are taking actions to inspect their planes because the potential for a catastrophic loss of control warrants immediate action.”

Homendy says investigators are looking into whether a maintenance oversight might have been responsible for the crash.

The issue is unlikely to affect other de Havilland Canada planes. A company spokesperson said in an email that the Otter is the only aircraft in the manufacturer’s fleet with a moveable horizontal tail.

“No other de Havilland Canada aircraft are impacted by this specific design or installation,” said the company’s communications advisor, John Paul Fraser.

Some Alaska air carriers have responded to the call to inspect their planes. Ketchikan-based Taquan Air’s maintenance director said in a statement Wednesday that the company inspected its Otters immediately after the Puget Sound crash as a precaution.

“All inspection guidance since provided by the FAA has also been completed, and we will continue to follow all safety direction identified by the NTSB and/or directed by the FAA,” said Taquan Air General Manager Clark Miller.

The president of Wings Airways in Juneau, Arne Johnson, said in a statement that the company planned to examine its five Otters’ actuators as part of a wide-ranging inspection before returning them to service next spring. The company offers seasonal flightseeing and air taxi service.

a graphic of an Otter plane
A graphic showing parts of a de Havilland Canada Otter recovered after a September 2022 crash in Washington’s Puget Sound. Recovered wreckage is shown in green, and recovered flight controls are shown in orange. (NTSB)

“We’re following the work of the NTSB and FAA in analyzing this tragic accident and will comply with whatever recommendations come from that,” Wings Airways President Arne Johnson said.

There have been at least 22 accidents in Alaska involving Otters since 2000, according to the NTSB’s database, including the 2010 crash that killed former Sen. Ted Stevens and four others. Most were attributed to human error, regulatory failures or other non-mechanical issues. 

Homendy, the NTSB chair, said the Washington crash is the first time the agency has seen this exact problem.

“But what we’re seeking as part of this urgent safety recommendation is information,” Homendy said. “Once the operators conduct that one-time inspection, we want them to report information back to the FAA to see how widespread this concern is.”

Alaska is home to more than two thirds of the nearly 70 Otters registered in the U.S., according to an FAA database.

This story has been updated throughout with new developments. It was last updated at 3 p.m. on Oct. 27.

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