An entourage of Alaska Airlines executives and upper managers were in Bethel as part of a rural tour to learn more about the customers in their back yard. Participants at the Bethel Chamber of Commerce meeting told the airline officials what they liked, and didn’t like, about flying with the airline. The trip took place last month, but some of the changes they discussed could be seen in the future.
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Shane Iverson is a reporter at KYUK in Bethel.
